Contact Us

We'd love to hear from you. Get in touch with our team.

Our Location

Flat 26 Maisie Forks South Freddie
London W4 3JU
United Kingdom

Phone Number

+44 6764 717094

Mon-Fri: 9:00 AM - 6:00 PM

Social Media

Send Us a Message

Whether you have a question about our services, need a quote, or want to discuss a custom project, our team is ready to help.

Find Us

Map location of Helcasse

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

Frequently Asked Questions

How long does it take to create a custom phone case or luggage?

Production time typically ranges from 3-5 business days for phone cases and 7-10 business days for luggage after design approval. Shipping within the UK usually takes an additional 1-3 business days. Rush orders may be available for an additional fee.

Do you offer design assistance if I'm not sure what I want?

Absolutely! Our design team is happy to help bring your ideas to life. We offer a complimentary initial design consultation where we'll discuss your preferences, style, and vision. From there, we can create concept designs for you to review before production.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for larger orders. For corporate orders, we can also arrange for invoicing with approved credit terms.

Do you ship internationally?

Yes, we ship worldwide. International shipping times and costs vary depending on destination. Please contact us for specific information about shipping to your country. Note that international customers may be responsible for any customs duties or taxes imposed by their country.